Last Updated: July 15, 2026

Karzame Virtual Safety Assistant (“Karzame,” “we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how your personal information is collected, used, and disclosed when using our services.

1. Information Collection and Use

Personal Information

While using our application, we may ask for certain personally identifiable information, including:

Name
Email address
Phone number
Address

2. Log Data

We collect log data such as:

IP address
IMEI number
GSM network
Date and time of access
SIM card information

3. Wellbeing Checks Service

Our virtual wellbeing check service may include live calls for your safety. We may collect location data and details regarding your concerns for emergency assistance.

4. Information Sharing and Disclosure

We do not sell, trade, or rent personal information. However, we may share information in the following cases:

Third-Party Service Providers

We may use third parties for:

Data storage
Maintenance services
Database management
Application analytics

These third parties are obligated not to disclose or misuse your data.

Compliance with Laws

We may disclose personal information if required to:

Comply with legal obligations
Protect Karzame’s rights and property
Support police investigations

5. Data Security

While we take reasonable precautions to secure your data, no online system is 100% secure. Users should take personal precautions when sharing sensitive information.

6. Location and Tracking Consent

We access your location only when you request an escort or wellbeing check, or when such a check is active.

When enabled, this may include access to your location while Karzame is running in the background or the app is closed, for the duration of the active request. Background access ends when the escort or wellbeing check is completed or cancelled.

While a check is active, your location may be monitored by:

Our AI-powered K-BoT
Live agents

Your location data may also be shared with authorized security personnel during rescue operations in the event of an emergency.

You can decline background location access; however, this may limit our ability to monitor your safety or coordinate emergency assistance once you leave the app.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, maintain your account, support active wellbeing checks and escort services, comply with legal obligations, resolve disputes, and enforce our agreements.

Location data collected during an active escort or wellbeing check is retained only for the period necessary to provide the requested service and respond to emergencies. Once your data is no longer required for these purposes, it is securely deleted or anonymized, unless we are required by law to retain certain information.

8. Data Deletion

You have the right to request the deletion of your personal information at any time.

To request deletion of your account or personal data, contact us at support@karzametechnologies.net using the email address associated with your account and include your deletion request.

After verifying your request, we will delete or anonymize your personal information within 30 days, unless we are legally required to retain certain information for compliance, fraud prevention, dispute resolution, or other legal obligations.

9. Changes to This Privacy Policy

We may update this privacy policy periodically. Users will be notified of significant changes.

10. Contact Us

For privacy-related concerns:

Email: support@karzametechnologies.net
Website: https://www.karzametechnologies.net

11. Effective Date

This Privacy Policy is effective as of July 15, 2026.